JPR Plumbing Pty Ltd – Terms and Conditions of Trade

1. DEFINITIONS

1.1. In this Agreement:

“Agreement” means these Terms and Conditions.

“Business Day” means a day that is not a Saturday, Sunday, or public holiday in Queensland.

“Contractor” means JPR Plumbing Pty Ltd, its successors and assigns.

“Customer” means the person or entity requesting the Goods and/or Services.

“Goods” means all materials supplied by the Contractor.

“Services” means all plumbing and related work provided by the Contractor.

“Site” means the location where the Goods and/or Services are to be provided.

2. ACCEPTANCE

2.1. These Terms and Conditions apply to the exclusion of all others, unless otherwise agreed in writing by the Contractor.
2.2. The Customer’s acceptance of a quote or proposal (verbal or written) constitutes acceptance of these Terms and Conditions.

3. QUOTATIONS AND VARIATIONS

3.1. Quotes are valid for thirty (30) days unless otherwise stated.
3.2. Variations requested by the Customer or required due to unforeseen circumstances will incur additional charges.
3.3. All Variations must be approved in writing by both parties and will affect the completion time and cost of the Works.

4. PAYMENT

4.1. Payment is due within seven (7) days of invoice unless otherwise agreed.
4.2. If the Customer fails to pay on time:

4.2.1. Interest of 2% per day may apply on overdue amounts until paid in full.

4.2.2. An administrative fee of $25.00 AUD per follow-up may be charged.

4.2.3. The Customer must reimburse the Contractor for all debt recovery, legal, and associated costs on a solicitor and own client basis.

4.2.4. Title to any Goods supplied remains with the Contractor until full payment is received.

5. DEFAULT

5.1. If the Customer defaults on payment, the Contractor may suspend all Services and recover any associated costs.
5.2. The Customer will be liable for all legal and recovery costs incurred by the Contractor.

6. SITE ACCESS AND CONDITIONS

6.1. The Customer must provide safe, clear, and uninterrupted access to the Site for the Contractor to perform the Services.
6.2. Delays caused by restricted access or unsafe conditions may incur additional charges.
6.3. The Customer is responsible for preparing the Site and ensuring it is free from obstructions.

7. BURIED OR UNSEEN SERVICES

7.1. The Contractor is not liable for damage to underground services that are not clearly identified.
7.2. The Customer must supply scaled and accurate plans of any underground pipes, cables, or services at least two (2) Business Days before work begins.
7.3. The Customer indemnifies the Contractor for any loss, damage, or delays caused by inaccurate or unavailable plans.

7.4. The Customer must engage a licensed underground service locator to identify and mark the location of all buried services prior to commencement of the Works. The Contractor accepts no liability for damage to unmarked or inaccurately marked underground services.



8. EXCAVATION AND ROCK

8.1. If rock or other unexpected conditions are encountered during excavation, the Contractor will advise the Customer of any cost or time implications.
8.2. Removal or treatment of rock or other unforeseen materials will be treated as a Variation.
8.3. The Customer agrees to pay for additional costs associated with rock breaking, removal, or delays.

9. REMOVAL OF SPOIL

9.1. Unless otherwise agreed, the Customer is responsible for spoil and waste disposal.
9.2. If spoil removal is arranged by the Contractor, this will be treated as a Variation and billed accordingly.
9.3. Spoil will be disposed of in accordance with local regulations, and associated costs will be charged to the Customer.

10. OWNERSHIP AND RISK

10.1. Ownership of all Goods remains with the Contractor until payment in full is received.
10.2. Risk in the Goods passes to the Customer upon delivery to the Site.
10.3. The Customer must secure and insure any Goods delivered to the Site.
10.4. The Customer is responsible for theft, loss, or damage once Goods are on Site.
10.5. In the event of non-payment, the Contractor may repossess any Goods, and the Customer grants access to retrieve such items.

11. WARRANTY AND LIABILITY

11.1. The Contractor warrants that Services will be carried out with due care and skill.
11.2. Any defective Goods or Services will, at the Contractor’s discretion, be repaired or re-supplied.
11.3. Claims must be made in writing within fourteen (14) days of delivery or completion.
11.4. The Contractor is not liable for indirect, consequential, or financial losses.

12. MACHINERY USE AND GROUND CONDITIONS

12.1. The Customer acknowledges machinery may be required for the Works, including excavators, trenchers, and trucks.
12.2. While reasonable care will be taken, the Contractor is not responsible for damage to lawns, driveways, paths, or other surfaces caused by equipment access — especially in wet or soft conditions.
12.3. Restoration of lawns, landscaping, or surfaces is excluded unless specifically included in the quotation.
12.4. The Customer accepts responsibility for providing safe and adequate access for machinery.

13. COMPLIANCE AND APPROVALS

13.1. All work is quoted on the assumption that the Customer has obtained necessary council approvals, permits, or documentation.
13.2. The Contractor accepts no liability where the Customer fails to comply with relevant laws or planning requirements.
13.3. The Customer indemnifies the Contractor against fines, penalties, or delays arising from unauthorised works.

14. FORCE MAJEURE

14.1. The Contractor is not liable for delays or non-performance due to circumstances beyond their control, including but not limited to natural disasters, supplier delays, strikes, pandemics, or legislative changes.
14.2. If a force majeure event continues for more than 30 days, either party may terminate the Agreement in writing.

15. CONFIDENTIALITY AND MEDIA

15.1. All pricing, documentation, and communication from the Contractor is confidential and must not be disclosed without consent.
15.2. The Contractor may take and retain photos or videos of the work for documentation, compliance, and promotional use.
15.3. No identifying customer information will be published without permission. The Customer may opt out by advising in writing.

16. TERMINATION

16.1. Either party may terminate the Agreement in writing before a deposit is paid.
16.2. The Agreement may be terminated by either party if the other breaches any term and fails to remedy the breach within seven (7) days of written notice.
16.3. Either party may terminate immediately if the other becomes insolvent, bankrupt, or enters into external administration.
16.4. Upon termination, the Customer must pay for all work completed and costs incurred to date.
16.5. Termination does not affect any rights or obligations that have accrued prior to the termination date.